FACETORY Urban Calm Hydrating Face Wash for Women, Gentle Gel Facial Cleanser with Fermented Pear & LHA, Sensitive Skin Face Wash & Daily Makeup Remover for Oily, Dry & Combination Skin - 4 Fl Oz Review
Our verdict
Facetory's Urban Calm Hydrating Face Wash pairs fermented pear with LHA, a gentler relative of salicylic acid, for a gel cleanser meant to work across oily, dry, and combination skin. At 4.6 stars from 235 reviewers, it holds up as a well reviewed everyday option, though reported recent purchase volume is low.
Check price on AmazonBest for
People with sensitive skin who want a gentle gel cleanser that still includes a mild exfoliating acid.
Skip if
You want a cleanser with a strong, fast track record of recent sales, since this listing shows no units bought in the past month.
Our scorecard
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Owner rating4.6/5
4.6 average across 235 owner ratings
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Popularity1.6/5
235 owner reviews, fewer than most models here
The overall score is owner satisfaction weighted by how many reviews back it, so a high rating from few reviews counts for less. The bars below show where this model stands against the other women's everyday face care: moisturizers, face mists, facial kits, rollers, cleansing brushes and steamers we track in this category on price, popularity and size. Context, not marks against it, and our read of the data, not a lab test.
Overview
Facetory's Urban Calm Hydrating Face Wash is built around fermented pear and LHA, a gentler, oil soluble relative of salicylic acid often used for mild exfoliation without the tightness that can come with stronger acids. It's marketed as suitable across oily, dry, and combination skin types, plus it doubles as a daily makeup remover.
The gel comes in a 4 fluid ounce bottle and is formulated with plant based ingredients and labeled gluten free. It's positioned as part of Facetory's Urban Calm line, aimed at buyers who want a calming, sensitive skin friendly cleanser rather than a harsh, foaming face wash.
With 235 reviews and a 4.6 star average, it has built a solid reputation, though the listing shows no units purchased in the past month, which suggests it may be a slower moving pick right now compared to some of the more consistently restocked cleansers in this batch.
Pros
- Fermented pear and LHA combination targets gentle exfoliation for sensitive skin
- Works across oily, dry, and combination skin types
- Plant based and gluten free formula
- Doubles as a daily makeup remover
- Strong 4.6 star average across 235 reviews
Cons
- No units reportedly bought in the past month, a weaker recent sales signal
- LHA is a milder acid, so those wanting a deeper exfoliation may want a stronger formula
Performance notes
LHA (lipohydroxy acid) is a slower acting, oil soluble relative of salicylic acid, which supports gentle exfoliation with less irritation than some stronger BHAs. Fermented pear is included alongside it, a combination aimed at supporting the appearance of a calmer, more even complexion without the tightness some acids can cause.
What buyers say
A 4.6 star average across 235 reviews points to consistently positive feedback, though the lack of any reported purchases in the past month is worth noting for buyers who weigh current sales momentum alongside review history.
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Frequently asked questions
Is LHA the same as salicylic acid?
LHA, or lipohydroxy acid, is derived from salicylic acid but is oil soluble and generally considered gentler and slower acting. It's included here to support mild exfoliation without the tightness some stronger acids can cause.
Can this cleanser remove makeup?
Yes, it's marketed as a daily makeup remover in addition to being a facial cleanser, so it can do double duty as part of a cleansing routine.
Is this cleanser suitable for sensitive skin?
Yes, it's part of Facetory's Urban Calm line, which is positioned toward sensitive skin, while still working across oily, dry, and combination skin types.